Terms & Conditions

 


 

General

Please take time to read these terms and conditions governing the"www.Basarahotels.com" website. By accessing this website, you agree to accept, without limitation or criterion, all of these terms and conditions of use. If you do not agree to these terms, please do not use the site.

 

Site Availability

The Site is accessible worldwide to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer problems or crashes, disruption in Internet service or other unforeseen circumstances.

 

Use of www.Basarahotels.com

You may only use this website to make genuine and valid reservations or purchases. You may not use this website to make any fraudulent, false and exploratory reservation. You will be financially liable for all uses of this website. You will be responsible to keep your passwords, login and account information in confidentiality.

 

Reservations, Amendment and Cancellation

All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings. Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.

The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.

Basara Hotels' Wisdom Resorts & Cottages does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.

Charges and Payment Terms

Basara Hotels' Wisdom Resorts & Cottages reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment are not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by major credit card or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures.


Refund and Cancellation

Cancellation Charges

25% if cancelled four days in advance.

50% if cancelled two or three days in advance.

50% if few of the total booked rooms are cancelled.

100% if cancelled one calnder day prior to booking or on the same day.

Credit/Debit card cancellations will be charged 5% extra.

Should the guests wish to amend any reservations, modifications may be made on the website at the earliest convenience. The Hotel will not be liable should it fail to provide its products and services due to unavailability.

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.

The hotel reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the hotel.

Basara Hotels Wisdom Resorts & Cottages does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.


Amenities and Services Non-availability

The Hotel will not be liable should it fail to provide its products and services due to unavailability. Services such as, electricity power and other public services are not in the control of Basarahotels. Hotel will not be liable for any such power failures. A power back-up source is in place at the hotel. The power back up source is sufficient to run fans, TV, Lights etc. Hot water geyser and Air Conditioners will not be working when the back up power is running.

 


Charges & Payment Terms

Basara Hotels Wisdom Resorts & Cottages reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment are not complied with, we hold the right to cancel the booking without liability and retain the deposit. Where a deposit is required, payment can be settled by major credit card or in the event where no credit card is available, settlement in cash is necessary to facilitate the booking procedures.

Internet Rates

Basara Hotels' Wisdom Resorts & Cottages reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual hotels.

Special Offers and Promotions

Offers and Promotions are subject to specific terms, conditions and restrictions listed on the site. We reserve the right to modify or alter any program, offer or promotion at any time.

Limitation of Liability and Disclaimer

Basara Hotels' Wisdom Resorts & Cottages does not warrant that errors or omissions may sometimes occur. Basara Hotels' Wisdom Resorts & Cottages does not warrant the accuracy, timeliness, currency and completeness of the contents, including without limitation, any information relating to rates and room availability. Wisdom Resorts & Cottages disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other worldwide web links including without limitation, as to the merchantability or fitness for any particular purpose.

Basara Hotels' Wisdom Resorts & Cottages will not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.

Basara Hotels' Wisdom Resorts & Cottages does not guarantee that this site is free from infection by viruses and shall not be liable for any damages or loss.

In no event shall Basara Hotels' Wisdom Resorts & Cottages nor its subsidiaries, agents, divisions, affiliates, representatives or licensors be liable to any indirect, incidental or consequential damages whatsoever (including, without limitation, damages for loss of profits or loss of information) arising from use or inability to use the contents, even if Basara Hotels' Wisdom Resorts & Cottages has been informed of the possibility of such damages.

The Site may contain links to other World Wide Web sites, either directly or indirectly and, where possible, we will make clear where such links are being made. Those sites are provided by independent third parties and Basara Hotels' Wisdom Resorts & Cottages is not responsible for their availability or content.

 


 

PRIVACY POLICY

 

This Privacy Policy governs the manner in which Basara Hotels' Wisdom Resorts & Cottages collects, uses, maintains and discloses information collected from users (each, a "User") of the www.basarahotels.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Basara Hotels' Wisdom Resorts & Cottages.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Basara Hotels' Wisdom Resorts & Cottages may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To share your information with third parties
    We may share or sell information with third parties for marketing or other purposes.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Basara Hotels' Wisdom Resorts & Cottages has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our websiite. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


Basara Hotels' Wisdom Resorts & Cottages
www.basarahotels.com

Godavari Pushkar Ghat Basara Village Mudhole Mandal Adilabad Dist. PIN: 504101

Phone: +91 7032060901, 9494393444
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 



This document was last updated on May 14, 2015

 

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